Vol 41, No 2 (2010)

Browse Archives

Original Research
Investigating the potential for the development of a just-in-time knowledge management model
P. D. Steyn, A. S.A. Du Toit
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South African Journal of Business Management | Vol 41, No 2 | a514 | 30 June 2010

Original Research
Customer service expectations in retail banking in Africa
G. Bick, R. Abratt, D. Möller
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South African Journal of Business Management | Vol 41, No 2 | a515 | 30 June 2010

Original Research
The development of an instructional design model as a strategic enabler for sustainable competitive advantage
L. Le Roux, H. Oosthuizen
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South African Journal of Business Management | Vol 41, No 2 | a516 | 30 June 2010

Original Research
Investigating the impact of stakeholder management on the implementation of a public access project: The case of Smart Cape
W. Chigona, D. Roode, N. Nazeer, B. Pinnock
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South African Journal of Business Management | Vol 41, No 2 | a517 | 30 June 2010

Original Research
Performance measurement frameworks in a state controlled research organization: Can the Balanced Scorecard (BSC) be modified?
K. Sartorius, N. Trollip, C. Eitzen
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South African Journal of Business Management | Vol 41, No 2 | a518 | 30 June 2010