Vol 34, No 3 (2003)

Browse Archives

Original Research
The challenge of transformation: Breaking the barriers
W. P. Esterhuyse
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South African Journal of Business Management | Vol 34, No 3 | a682 | 30 September 2003

Original Research
Satisfaction with service recovery: Its measurement and its outcomes
C. Boshoff, G. Staude
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South African Journal of Business Management | Vol 34, No 3 | a683 | 30 September 2003

Original Research
African culture and managerial behaviour: Clarifying the connections
P. Mufune
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South African Journal of Business Management | Vol 34, No 3 | a684 | 30 September 2003

Original Research
Redefining performance of direct sales people
P. Msweli-Mbanga, Chen T. Lin
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South African Journal of Business Management | Vol 34, No 3 | a685 | 30 September 2003

Original Research
Relationship between share index volatility, basis and open interest in futures contracts: The South African experience
B. Motladiile, E. V.D.M. Smit
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South African Journal of Business Management | Vol 34, No 3 | a686 | 30 September 2003