The influence of passenger satisfaction on relationship formation in the South African domestic airline industry

C. F. De Meyer; P. G. Mostert

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Crossref Citations

1. Predictors of passengers’ satisfaction with long-distance coach liners in South Africa
Felix Amoah, Marlé Van Eyk, Mthi Yolokazi
South African Journal of Economic and Management Sciences vol: 25 issue: 1 year: 2022
doi: 10.4102/sajems.v25i1.4506

2. A fuzzy approach to service quality diagnosis
Saeid Saeida Ardakani, Majid Nejatian, Mohammad Ali Farhangnejad, Mehran Nejati
Marketing Intelligence & Planning vol: 33 issue: 1 first page: 103 year: 2015
doi: 10.1108/MIP-02-2013-0035

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