Author Details

Svotwa, Douglas T., Department of Business Management, Botho University, Gaborone, Botswana

Vol 51, No 1 (2020) - Original Research
Precursors and outcome of customer satisfaction/delight in business-to-consumer relationships in Botswana
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South African Journal of Business Management | ISSN: 2078-5585 (PRINT) | ISSN: 2078-5976 (ONLINE)