Original Research

The factors perceived to influence the retention of information technology workers

M. Gaylard, M. Sutherland, C. Viedge
South African Journal of Business Management | Vol 36, No 3 | a638 | DOI: https://doi.org/10.4102/sajbm.v36i3.638 | © 2018 M. Gaylard, M. Sutherland, C. Viedge | This work is licensed under CC Attribution 4.0
Submitted: 11 October 2018 | Published: 30 September 2005

About the author(s)

M. Gaylard, Wits Business School, University of the Witwatersrand, South Africa
M. Sutherland, Wits Business School, University of the Witwatersrand, South Africa
C. Viedge, Wits Business School, University of the Witwatersrand, South Africa

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Abstract

The purpose of this study was to identify the most important variables for retaining information technology workers as their turnover has a range of negative consequences for their employing companies. Data was collected from 239 IT workers across three continents by means of an electronic questionnaire-based survey. The data was then subjected to a number of statistical analyses including factor analysis. The research established that the three factors perceived to most affect the retention of IT workers are, in order of importance; equity and enablement for high performance, a liberated and empowered culture, an effective and interactive communication channel between management and the employees.

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