Importance-performance analysis: A comparative study of motor repair service customers

C. Boshoff

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Crossref Citations

1. Assessing attendees’ satisfaction at a craft beer festival by means of an importance-performance analysis
Mzwake M. Masombuka, Lisa C. Welthagen, Uwe P. Hermann
South African Journal of Business Management vol: 56 issue: 1 year: 2025
doi: 10.4102/SAJBM.v56i1.4937

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South African Journal of Business Management | ISSN: 2078-5585 (PRINT) | ISSN: 2078-5976 (ONLINE)