Boshoff, C., Department of Business Management, University of Stellenbosch, South Africa

• Vol 47, No 4 (2016) - Original Research
  A motivational perspective on the user acceptance of social media
  Abstract  PDF
• Vol 43, No 3 (2012) - Original Research
  Can service firms overdo service recovery? An assessment of non-linearity in service recovery satisfaction
  Abstract  PDF
• Vol 42, No 1 (2011) - Original Research
  Consumers’ perceived risks associated with purchasing on a branded web site: The mediating effect of brand knowledge
  Abstract  PDF
• Vol 42, No 2 (2011) - Original Research
  The impact of culture-related factors on good governance in Greek family businesses in South Africa
  Abstract  PDF
• Vol 42, No 3 (2011) - Original Research
  Structuring effective copreneurial teams
  Abstract  PDF
• Vol 41, No 1 (2010) - Original Research
  Quality, value, satisfaction and loyalty amongst race groups: A study of customers in the South African fast food industry
  Abstract  PDF
• Vol 40, No 2 (2009) - Original Research
  A psychometric assessment of an instrument to measure a service firm’s customer-based corporate reputation
  Abstract  PDF
• Vol 40, No 3 (2009) - Original Research
  The marketing of tourism services using the internet: A resource-based view
  Abstract  PDF
• Vol 39, No 2 (2008) - Original Research
  Sponsorship recall and recognition: The case of the 2007 Cricket World Cup
  Abstract  PDF
• Vol 38, No 2 (2007) - Original Research
  Understanding service recovery satisfaction from a service encounter perspective: A pilot study
  Abstract  PDF
• Vol 38, No 3 (2007) - Original Research
  The influence of the owner-manager of small tourism businesses on the success of internet marketing
  Abstract  PDF
• Vol 37, No 2 (2006) - Original Research
  The relationship between a satisfactory in-store shopping experience and retailer loyalty
  Abstract  PDF
• Vol 37, No 3 (2006) - Original Research
  A generic instrument to measure customer satisfaction with the controllable elements of the in-store shopping experience
  Abstract  PDF