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Original Research
Selection of enterprise resource planning (ERP) systems
South African Journal of Business Management | Vol 35, No 1 | a651 |
DOI: https://doi.org/10.4102/sajbm.v35i1.651
| © 2018 D. Das Neves, D. Fenn, P. Sulcas
| This work is licensed under CC Attribution 4.0
Submitted: 11 October 2018 | Published: 31 March 2004
Submitted: 11 October 2018 | Published: 31 March 2004
About the author(s)
D. Das Neves, Graduate School of Business, University of Cape Town, South AfricaD. Fenn, Graduate School of Business, University of Cape Town, South Africa
P. Sulcas, Graduate School of Business, University of Cape Town, South Africa
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In order to determine the process organisations go through in selecting an Enterprise Resource Planning (ERP) system, a field study was undertaken on eleven cases. Based on the findings a best practice selection process is proposed.
A benchmark selection criteria checklist was drawn up as part of this investigation and each of the criteria listed should be considered prior to final selection.
Other issues discussed in this article include the original motivation and justification for ERP purchase, change management, customisation of source code and the roles of the selection committee, consultants and vendors.
A benchmark selection criteria checklist was drawn up as part of this investigation and each of the criteria listed should be considered prior to final selection.
Other issues discussed in this article include the original motivation and justification for ERP purchase, change management, customisation of source code and the roles of the selection committee, consultants and vendors.
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