An application of the American customer satisfaction index (ACSI) in the South African motor vehicle industry

N. S. Terblanche

Crossref Citations

1. Automobile manufacturers, marketing channels and consumer loyalty
Sara García, Lorena Carrete, Pilar Arroyo
Contaduría y Administración vol: 65 issue: 3 first page: 191 year: 2019
doi: 10.22201/fca.24488410e.2020.2411

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South African Journal of Business Management | ISSN: 2078-5585 (PRINT) | ISSN: 2078-5976 (ONLINE)