Original Research

Occupational stress of employees in an insurance company

W. J. Coetzer, S. Rothmann
South African Journal of Business Management | Vol 37, No 3 | a605 | DOI: https://doi.org/10.4102/sajbm.v37i3.605 | © 2018 W. J. Coetzer, S. Rothmann | This work is licensed under CC Attribution 4.0
Submitted: 10 October 2018 | Published: 30 September 2006

About the author(s)

W. J. Coetzer, WorkWell, Research Unit for People, Policy and Performance, North-West University, South Africa
S. Rothmann, WorkWell, Research Unit for People, Policy and Performance, North-West University, South Africa

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Abstract

The objectives of this study were to assess the internal consistency of the ASSET, to identify occupational stressors for employees in an insurance company and to assess the relationships between occupational stress, ill health and organisational commitment. A cross-sectional survey design was used. An availability sample (N = 613) of employees in an insurance company was used. An Organisational Stress Screening Tool (ASSET) was used as measuring instrument. The results showed that job insecurity as well as pay and benefits were the highest stressors in the insurance industry. Two stressors, namely job characteristics and control were statistically significant predictors of low organisational commitment. Physical ill health was best predicted by overload and job characteristics. Three stressors, namely work-life balance, overload and job characteristics best predicted psychological ill health.

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