Original Research

Risk factors affecting software projects in South Africa

D. Smith, M. Eastcroft, N. Mahmood, H. Rode
South African Journal of Business Management | Vol 37, No 2 | a602 | DOI: https://doi.org/10.4102/sajbm.v37i2.602 | © 2018 D. Smith, M. Eastcroft, N. Mahmood, H. Rode | This work is licensed under CC Attribution 4.0
Submitted: 10 October 2018 | Published: 30 June 2006

About the author(s)

D. Smith, Department of Information Systems, University of Cape Town, South Africa
M. Eastcroft, Department of Information Systems, University of Cape Town, South Africa
N. Mahmood, Department of Information Systems, University of Cape Town, South Africa
H. Rode, Department of Information Systems, University of Cape Town, South Africa

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Abstract

This paper reports on an analysis of risk factors relevant to South African software projects. Seven of the most widely cited studies in the research literature regarding software project risk were evaluated along with a detailed examination of the 53 risk factors developed by Schmidt, Lyytinen, Keil & Cule (2001). Forty completed questionnaires, submitted by software project managers, were analysed.
The main findings of this research were:
  • Project managers of varying experience perceived different software risks to be important 
  • Risks relating to quality, cost, time, requirements or methodology were not perceived to be more important than risks relating to people, relationships or change) by project managers
The top ten most important risks as perceived by project managers were:
  • Lack of top management commitment to the project
  • Unclear/ misunderstood scope/ objectives 
  • Schedule Flaw 
  • Lack of client responsibility, ownership and buy-in of the project and it’s delivered systems 
  • No planning or inadequate planning 
  • Project not based on sound business case 
  • Lack of available skilled personnel 
  • Not managing change properly 
  • Lack of adequate user involvement 
  • Poor risk management
From this list it was noted that risks number 5, 6, 7 and 8 were unique to this study and were not found in prior studies in the research literature. It was concluded that the importance of these risks may be unique to South African software projects.

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Crossref Citations

1. Impact of organisational climate and demographics on project specific risks in context to Indian software industry
Arpita Sharma, Aayushi Gupta
International Journal of Project Management  vol: 30  issue: 2  first page: 176  year: 2012  
doi: 10.1016/j.ijproman.2011.05.003