The relationship between a satisfactory in-store shopping experience and retailer loyalty

N. S. Terblanche; C. Boshoff

Crossref Citations

1. Understanding and profitably managing customer loyalty
Robert Gee, Graham Coates, Mike Nicholson
Marketing Intelligence & Planning vol: 26 issue: 4 first page: 359 year: 2008
doi: 10.1108/02634500810879278

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