Original Research

The adaptation and evolution of expatriate roles in multinational corporations

Lena Klein, John Luiz
South African Journal of Business Management | Vol 57, No 1 | a5825 | DOI: https://doi.org/10.4102/sajbm.v57i1.5825 | © 2026 Lena Klein, John Luiz | This work is licensed under Other
Submitted: 08 December 2025 | Published: 10 August 2026

About the author(s)

Lena Klein, Graduate School of Business; University of Cape Town, Cape Town, South Africa
John Luiz, Graduate School of Business; University of Cape Town, Cape Town, South Africa University of Sussex Business School, University of Sussex, Brighton, United Kingdom

Abstract

Purpose: This paper examines how the coronavirus disease 2019 (COVID-19) pandemic, combined with evolving work practices, has reshaped expatriate roles in multinational corporations. It explores how the shift to hybrid and remote work has disrupted traditional expatriation, transformed the symbolic and functional roles of expatriates, and given rise to new approaches to adjustment, boundary spanning and career development.
Design/methodology/approach: Using a qualitative exploratory approach, the study draws on semi-structured interviews with expatriates and human resource (HR) professionals across multiple industries.
Findings/results: The findings reveal both challenges and opportunities: expatriates faced loss of symbolic authority, operational disruptions and social isolation, but also gained flexibility and productivity. New management styles emerged, digital tools were integrated and tasks were differentiated between those requiring physical presence and those suited to remote execution. Hybrid models created career opportunities while posing visibility and networking challenges, especially for early-career assignees.
Practical implications: The findings offer implications for expatriates, multinational corporations and human resources managers, which are unpacked in the article.
Originality/value: Expatriate roles are evolving into a portfolio of assignment types that balance digital coordination with physical presence. The study contributes to international human resource management theory by extending expatriate adjustment to multi-modal adaptation, reconceptualising expatriates as dual boundary spanners across physical and digital domains, and highlighting paradoxes of visibility, mobility and control in hybrid contexts. It advances understanding of global mobility as a dynamic, tension-laden process shaped by digitalisation.


Keywords

expatriates; hybrid work; remote work; global mobility; COVID-19; human resource management; qualitative research; multinational corporations

JEL Codes

M12: Personnel Management • Executives; Executive Compensation; M16: International Business Administration; M54: Labor Management

Sustainable Development Goal

Goal 8: Decent work and economic growth

Metrics

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