Original Research

Outcomes of leader empowering behaviour in a retail organisation

Kleinjan Redelinghuys, Sebastiaan Rothmann, Elrie Botha
South African Journal of Business Management | Vol 51, No 1 | a1837 | DOI: https://doi.org/10.4102/sajbm.v51i1.1837 | © 2020 Kleinjan Redelinghuys, Sebastiaan Rothmann, Elrie Botha | This work is licensed under CC Attribution 4.0
Submitted: 04 November 2019 | Published: 23 October 2020

About the author(s)

Kleinjan Redelinghuys, Department of Industrial Psychology and People Management, University of Johannesburg, Johannesburg, South Africa
Sebastiaan Rothmann, Optentia Research Focus Area, North-West University, Vanderbijlpark, South Africa
Elrie Botha, Optentia Research Focus Area, North-West University, Vanderbijlpark, South Africa


Purpose: The aim of the study was to assess the associations leader empowering behaviour have with person–environment fit, job satisfaction and intention to leave.

Design/methodology/approach: A cross-sectional survey design was used with a sample (N = 398) of retail employees from Gauteng. The Leader Empowering Behaviour Questionnaire, Job Satisfaction Scale, Perceived Fit Scale and Turnover Intention Scale were administered. Structural equation modelling was performed to assess the study hypotheses.

Findings/results: Findings showed that leader empowering behaviour is positively associated with person–environment fit and job satisfaction, whereas it is negatively associated with the intention to leave.

Practical implications: When leaders share the right amount of power, information, decision-making authority and skills development opportunities with their employees; coach them well; and hold them accountable for controllable outcomes, it should enable them to establish a well-fitted, satisfied and committed workforce.

Originality/value: Studies assessing leader empowering behaviour as an antecedent of person–environment fit have been scarce.


leader empowering behaviour; person–environment fit; job satisfaction; intention to leave; retail organisation.


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